M

Friday, September 20th, 2024 9:31 PM

Xfinity prepaid card

I received my digital card and it cannot be used anywhere. I activated it on the website and it gets rejected on every website.

Official Employee

 • 

1.6K Messages

2 months ago

Hello, @Mc772. I'm sorry to hear this digital card isn't working for you. I'd be more than happy to look into this issue for you. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

(edited)

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