Visitor
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1 Message
XFINITY POOR INTERNET SERVICE
Xfinity has a mediocrity internet service i work from home on my computer and make loss income , every 3 days have some issues , some emergencys , something its wrong and take hours to fix the service, if you not ready to sale good service why need to scam people dont come and offering something you are not providing
EG
Expert
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119.6K Messages
1 day ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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2.9K Messages
1 day ago
@user_52rej2 Thank you for making us aware that you've been experiencing internet issues. I also work from home so I know how important it is to always have a reliable internet connection. I would be more than happy to help figure out the root cause of this problem with you.
So that we don't go over something you've already done, can you please share with me what troubleshooting steps have you completed on your own? Have you by any chance used the Xfinity app to reset the modem? How about a power cycle, have you tried that?
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