Visitor
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3 Messages
Xfinity Platinum Watch $300 Discount
I got an email Friday about a deal to get a smartwatch with $300 off. It says in the email the deal ends on 8/11 but that you need a code to get it. I can’t find a code in my email, and when I reached out to chat support they said it ended on 8/8. But the website still says the deal is active until 8/11. What’s the deal here? I have screenshots of the website showing it is live until 8/11.
XfinityAlyssaA
Official Employee
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2.9K Messages
13 hours ago
Good evening @user_nqhwg4, and thank you for reaching out on our Community Forums regarding your interest in the $300 smartwatch discount for Platinum Xfinity Rewards members. We truly appreciate your longstanding loyalty!
To obtain the unique offer code for the smartwatch promotion, please sign in to your account through the Xfinity Rewards portal or the Xfinity app, navigate to the Xfinity Rewards section, and select the active smartwatch discount reward to claim your code.
To help us narrow down the issue, are you able to see the smartwatch offer listed on your account? If not, have you tried:
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