Visitor
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1 Message
Xfinity platinum member unable to access free peacock premium subscription
I am a Platinum Rewards member on a legacy 1200 Mbps plan. Been a member since 2017. Free peacock premium subscription should be included as a reward for being a Platinum member. I tried obtaining the free subscription I am entitled to and the standard Peacock activation page gives me an 'offer not available' error. I spoke to different live agents and they all told me no. They kept trying to change my current plan. I want to keep my exact current plan and do not want a new contract or TV bundle. Can you please manually push the Peacock loyalty entitlement token to my account?"
XfinityAngie
Official Employee
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2.7K Messages
2 hours ago
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