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user_yt0bi0
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Wednesday, January 8th, 2025 9:50 PM

Xfinity platinum customer [Edited]

I am an xfinity platinum customer and when I try to log on I am asked what subscription package I want. What up with that?

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Updated 

4 months ago

 • Edited

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XfinityVictor

Official Employee

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1.3K Messages

4 months ago

 

user_yt0bi0 Hello, I hope you are having a great day!  I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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