What is Xfinity's phone number where I can talk with a live person?
You can call them at the number on your bill, 1-800-Xfinity (1-800-934-6489), or 1-800-Comcast (1-800-266-2278). But actually getting a human being on the line is no simple task. And a human being who actually knows what they are talking about? Good luck!
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
@BruceW Do you have any experience with dropped packets on hosts past the home ip? No one I talked to in tech support has any clue. Feel free to send me a direct message or reply to the post I made. Thanks friend.
@BruceW Thank you. Unfortunately I don't get a bill. They auto bill my checking account with an email notice with no service dates or phone number. And it's not available on their app (at least I couldn't find it)
Hello user_zuw7yk! Thanks for taking the time to reach out to us on our Xfinity Forums for help with a phone number to connect with a live person. @BruceW , thank you for providing those numbers. Those are our contact phone numbers for speaking with an agent by phone, however my team here on our Xfinity Forums is well versed in almost all Xfinity products, services and accounts and should be able to help you with any issue or question that you have. We are real people, we simply support our customers over our Xfinity Forums, Reddit, Facebook and X.
Are you trying to contact someone for help with your account or services?
@XfinityPaula Tech service hasn't been able to help my internet issues. No one on the forums has responded to my questions... how can I get real help?
Our team would be happy to help troubleshoot, ms_j! If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
You can read a PDF copy of your bill by logging in to https://customer.xfinity.com/#/billing. To see previous bills, scroll down to "Statement history".
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
BruceW
Gold Problem Solver
•
26.8K Messages
28 days ago
You can call them at the number on your bill, 1-800-Xfinity (1-800-934-6489), or 1-800-Comcast (1-800-266-2278). But actually getting a human being on the line is no simple task. And a human being who actually knows what they are talking about? Good luck!
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
2
0
XfinityPaula
Official Employee
•
1.7K Messages
27 days ago
Hello user_zuw7yk! Thanks for taking the time to reach out to us on our Xfinity Forums for help with a phone number to connect with a live person. @BruceW , thank you for providing those numbers. Those are our contact phone numbers for speaking with an agent by phone, however my team here on our Xfinity Forums is well versed in almost all Xfinity products, services and accounts and should be able to help you with any issue or question that you have. We are real people, we simply support our customers over our Xfinity Forums, Reddit, Facebook and X.
Are you trying to contact someone for help with your account or services?
2
0
BruceW
Gold Problem Solver
•
26.8K Messages
27 days ago
You can read a PDF copy of your bill by logging in to https://customer.xfinity.com/#/billing. To see previous bills, scroll down to "Statement history".
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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