Xfinity Peacock log in

I have done this. When I go to the site you posted it says I have peacock premium included and it is active. I still cannot log into peacock. It tries to get me to sign up for a paid account. 

@user_vnpg41 Thanks for the feedback, I’m sorry to hear you're still having an issue with logging into your Peacock account. Are you logging in through your cable box, website or the Peacock App through a mobile device?

Are you seeing any error messages or error codes when you attempt to log in?

Are you using your primary XFINITY email address to log in?

I have tried logging in via all the ways you've mentioned. All return the same screen on peacocks side, urging me to select an account to sign up and pay for. I am using the only xfinity account I have. 

No error codes.

Thanks for everything you have tried on your end in trying to rectify this user_vnpg41. My team would be more than happy to further look into this for you on our end. Please send us a Direct Message so that we can better assist. 

Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message