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Wednesday, August 19th, 2026 8:29 PM

Xfinity Overhead Wires Interfering With New Home Construction

I am building a new home at [Edited: "Personal Information"].

There are three Xfinity overhead telecom wires crossing over my property and interfering with my construction.

I need the wires to be inspected and relocated or removed so construction can proceed safely. I have contacted Xfinity customer service, but I have been transferred between different departments without getting a resolution.

Please forward my request to the appropriate Construction/Engineering team and provide me with a ticket number and contact person who can assist with this issue.

Thank you for your help.

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Official Employee

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4.2K Messages

13 hours ago

Hi there, @user_0q42f7! Congratulations on getting a new home! That's exciting! We are glad to further help with the lines. Are all 3 of the lines attached to your current home or are some of them going pole to pole? 

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