Visitor

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1 Message

Friday, April 10th, 2026 6:44 PM

Xfinity Outside Cable Box on Side of House

Hello, when I moved into my new house several months ago, Xfinity had to come out and bury the cable line underground to establish service. I live in a townhouse complex, and all of my other neighbors have a plastic Xfinity box concealing the wires on the side of their house. I have called, called, called, and called time and again and cannot seem to get this resolved. What gives? Please help. 

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Official Employee

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696 Messages

2 hours ago

Greetings, benw715! We appreciate you posting on our XFINITY Community forum regarding the exposed cable wires around your townhome. I understand how important it is to ensure your home looks nice without any wires showing. Rest assured, you have reached the right team to assist you with this matter! 
Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Since we received your direct message recently, we will proceed and send you a reply in a direct message today. 

 

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