Visitor

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1 Message

09/06/2026 5:56 PM

Xfinity outage

This is beyond frustrating to not have Internet since Wednesday and not given an update other than we will do our best to get it back on ASAP. This is going to make me switch to AT&T or Tmobile

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Official Employee

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2.1K Messages

6 hours ago

Hello @user_u98ul3 We certainly understand your frustration with the service being out for an extended period of time. Unfortunately we will have the same information in these cases that you see online. Our local teams work through the night in these situations to get people back running as soon as possible. But in more severe cases, especially due to weather or equipment failure some repairs may take a lot longer. 

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