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Visitor

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2 Messages

Wednesday, January 10th, 2024 10:21 AM

Closed

xFinity Outage Map

Why does the xFinity Putage Map not show any outages at all for the Entire U.S. when I know that my area currently has no service?

Official Employee

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2.2K Messages

1 year ago

Hi, @Dragon8064! Welcome to the XFINITY forums page and thank you for taking the time to visit us for help with the outage map concern. I would be wondering the same thing in your shoes. This may due to how there may be a delay instead of it updating in real time. Have you also checked on the XFINITY app? I also would like to let you know about another great way to monitor your service. It's our digital status center. Have you heard of it? Here is a great link for more details on troubleshooting, checking the connection status of your equipment, and for checking on the status of a service interruption! I use it to refresh my devices from time to time. You will want to sign in with your XFINITY ID and password at the welcome page.

1 Message

You know the status center has been broken forever.  The entire website is flaky.  I have to check other services for outages.

1 Message

1 year ago

Ain't that the truth. 

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