Visitor
•
1 Message
Xfinity now usds blinking forever
I recently bought xfinity now to have my own internet separate from the one running in the house as I’m a gamer and want to have faster download speed. However my us/ds light forever blinks and never turns solid, I’ve reached out to the xfinity assistant to troubleshoot it and authorize it and manually reset it many times. Though I’m not sure they ever have done it. I’m asking here as I know I’ll get proper help.
EG
Expert
•
117.8K Messages
8 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityJon
Official Employee
•
1.4K Messages
8 months ago
Good afternoon user_t98x92. I will be more than happy to assist you with looking into this further. I can certainly understand the concern if you are not able to use the service yet. I will need some additional information to assist better.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
0
0