Visitor

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1 Message

Thursday, July 23rd, 2026 3:10 AM

Xfinity NOW Support

My new NOW Internet activation failed. The app says CM MAC cannot be identified. I need an employee to manually provision this gateway barcode to my profile.

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Expert

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119.5K Messages

1 hour ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.5K Messages

1 hour ago

 

user_l08yz5 Please use this link https://www.xfinity.com/support/now as that's the way to reach the NOW support team. 

 

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