Xfinity NOW StreamSaver cannot activate Peacock Premium

I have tried countless times to navigate to my subscriptions which I paid for under NOW StreamSaver. I have already activated my Netflix with Ads but Peacock Premium I haven't received an email yet. When I try to check on my ‘MANAGE SUBSCRIPTIONS’ nothing pops up and also redirects me to a page that says error please contact us.

Responses

Oldest First

Selected Oldest First

XfinityJosephA

Official Employee

•

2.4K Messages

3 hours ago

Hello, @user_zje7ot do you have any other services or just NOW TV?

3

0

U

user_zje7ot

Visitor

•

8 Messages

I have both NOW Internet and the NOW StreamSaver bundle

Like

Reply

9 minutes ago

0

XfinityJosephA

Official Employee

•

2.4K Messages

user_zje7ot we may need to take a closer look at your account in a direct message. Do you have other Peacock accounts to unlink or other Peacock accounts that use the same email address?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

Like

Reply

4 minutes ago

0

U

user_zje7ot

Visitor

•

8 Messages

We had our Xfinity internet plan cancelled which also included streaming services like Peacock but that is it. How do I send a direct message?

Like

Reply

1 minute ago

0

Customer Service

user_zje7ot

Xfinity NOW StreamSaver cannot activate Peacock Premium

XfinityJosephA

user_zje7ot

XfinityJosephA

user_zje7ot

New to the Community?