Visitor
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4 Messages
xfinity now portal down for months
My credit card expired and I need to update it on my account but the xfinity now portal has been down for months and everytime I use the assistant chat or call them, I get an agent who says they cannot assist with xfinity now. How am I supposed to fix this issue?
EG
Expert
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121.6K Messages
23 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJosephA
Official Employee
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2.5K Messages
23 hours ago
Hello @IAmKMaz there's not a known issue with the Xfinity NOW portal. Are you able to let us know if you have tried multiple devices and browsers? Also, are you seeing the issue with the app as well?
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IAmKMaz
Visitor
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4 Messages
23 hours ago
Here are screenshots of the errors
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