Visitor

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1 Message

Friday, July 3rd, 2026 7:16 PM

Xfinity Now paid for never received

I paid for xfinity now.The transaction went through an order was never made.A confirmation email was never received.My funds are stuck in pending.I cannot access them.X finity has no information, my bank says.Xfinity has the money xfinity says they don't

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Expert

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118.9K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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377 Messages

2 hours ago

@user_glnr1k thanks for taking the time to post on our Xfinity Community Forums page. All issues for NOW services are supported through the NOW Support Center and the Xfinity Assistant

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