Visitor

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1 Message

Wednesday, April 1st, 2026 5:45 PM

Xfinity Now not working on xfinity.com

  Deeply request.Xfinity now services\Accounts, be somehow linked to xfinity.com. As i would login to xfinity.com go to payment methods everything would load before.I was able to change anything, page would load again and say xfinity account does not exist..

   I Don't want to pay more, just to be able to talk to an actual person, who could actually potentially help me, artificial intelligence not helpful in this scenario!

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Official Employee

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2.7K Messages

5 hours ago

 

user_0d53yh Welcome to our community forum! Thank you for reaching out so we can point you in the right direction to get support with your NOW service. While my team can help with Xfinity Residential services, we do not have access to NOW accounts. Please visit the NOW Online Portal to get help with your account and you can find helpful tips to manage your NOW service here

 

Expert

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117.1K Messages

5 hours ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section. 

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