bha19's profile

Contributor

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38 Messages

Monday, March 9th, 2026 10:34 PM

Xfinity NOW keep getting paper bill for $0.00

I have Xfinity NOW internet only and Xfinity NOW mobile. Every month I have been getting a Paper bill in the mail for $0.00 and this seems like a waste of paper. Can I go paperless even though this is a prepaid service? I believe the mobile and internet are seperate accounts since I get seperate emails stating that my account is good to good for the month, so why the paper bill? all it has is my account number and your bill at a glance which states Previous balance $0.00/Payments $0.00/Balance forward $0.00 but does not state which services they are.

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Official Employee

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71 Messages

19 hours ago

Thanks for taking the time to post on our Xfinity Forums, @bha19! You can manage your Now Internet and Now Mobile services, including billing options, using the Now Portal. Let us know if there is any other questions or concerns we can address.

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