Xfinity no show to repair damaged cable, now they expect me to wait a week.

Day two of no internet and counting.

Hours of my time just to get a human who can understand that “turn the modem off and on” isn’t helpful when the cable run is physically snapped in two.

 Finally I get a chat agent and they schedule a tech to come next day by 1pm-3pm.

 No call no show - so I call back.  1 hour to get a human, then they spend the next 30 mins trying to get me to start renting a modem I don’t need and offering me “deals” on my service.

 Finally they relent and keep me at my same rate.  Still have to go through a half dozen forms and clicks before they’ll send a repair tech or.  Next available tech is 5 days from now.

 Anyone confident they’ll actually get me back to and running on Day 6 of no internet?  Let’s see how it goes.