Visitor

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3 Messages

Sunday, January 9th, 2022 8:58 AM

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Xfinity new customer $30 off/per month internet

My fiance and I just moved to Tally and became new Xfinity customers. When we signed up, it stated we could get $30 off/per month from our internet bill and a visa gift card if we also switched to Xfinity Mobile. Since we weren't able to signup for mobile on that day (needed to be verified Xfinity customers with our xFi gateway setup first I believe) are we still able to qualify for this deal if we switch our two mobile services over to Xfinity Mobile?

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Visitor

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1 Message

4 years ago

I was given the same deal and I took it. $30/month of credit applied to my internet bill for activating a xfinity mobile connection. It's been two months and absolutely no credit has been applied. 

The support team is of no help. I was transferred to 10+ agents multiple times after which I gave up. 

How can Xfinity keep doing this predatory practice? 

Official Employee

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2.5K Messages

Hey there, @user_d32d80! Thank you for bringing your shared concern to our attention. I'd be happy to look into this for you, and I see that you've already sent us a Direct (private) Message. I'll reply to you there momentarily!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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