chowdhryritu's profile
chowdhryritu
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Regular Visitor

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Mon, Sep 28, 2020 12:00 AM

Xfinity Mobile Visa Cards

Hi there!

 

I got two Visa cards ($200 & $300) last year when I moved my two lines over to Xfinity. I was unfortunately not them able to use them at all before the set expiry date. Is this something you can help me with? Anyway to get them reissued? Both are a 100% unused.

 

Thanks!

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Updated 

7 m ago

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Expert

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25.5K Messages

7 m ago

@chowdhryritu 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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ComcastMichael

Official Employee

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2.9K Messages

7 m ago

Greetings, @chowdhryritu! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear time got the best of you on these gift cards. I can certainly have a look to see if we can get these reissued for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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ComcastMichael

Official Employee

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2.9K Messages

7 m ago

I'm glad I was able to assist you with getting these gift cards sent back out to you, @chowdhryritu. If you ever need further assistance don't hesitate to reach out to us.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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