Visitor
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2 Messages
Xfinity mobile new customer
I had a phone with xfinity mobile a while back and ported it to a different carrier because xfinity mobile only offers promotions for new customers and I was able to get a great offer with another carrier so I ported my number. If I was considering coming back, when would I be eligible for new customer promotions from xfinity mobile?
XfinityRaf
Official Employee
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1.2K Messages
9 months ago
Good afternoon @chris1434. How long have you been with the other carrier?
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chris1434
Visitor
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2 Messages
9 months ago
quite a while. My question is how long does it need to be before xfinity considers me a new customer. I am in no hurry but wanted to keep it as an option to know when to check back for any good deals. I was fine with xfinity but xfinity doesn't do anything to keep their existing customers so you have to leave to a get a good deal. Crazy that they promote churn.
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