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Wednesday, January 8th, 2025 7:12 PM

Xfinity Mobile Device Payment Plan

I would suggest passing up on Xfinity Mobile plan. It's nearly impossible to upgrade your phone after two years of payments. Never missed or even late yet not eligible to upgrade on the DPP.

Expert

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110K Messages

4 months ago

The concern is not "Community Center" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.6K Messages

4 months ago

Hello user_x9es9a we're so sorry to hear about your frustrations with your Device Payment Plan. We would love to assist in any way we can, and you can also always reach our Xfinity Mobile Specialists using the information below. 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

 

Xfinity Mobile: 1 (888) 936-4968

 

Xfinity Mobile Chat

 

 

 

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