New Poster
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2 Messages
Xfinity Mobile Care
My husband bought a new phone from Xfinity & is being charged $9.00 monthly for this Mobile Care. We did not ask for this & no one told us what this is. That's deceptive & we don't want this extra charge or service. How do we get rid of it?
XfinityVianney
Official Employee
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2.4K Messages
4 hours ago
Thank you for reaching out and creating a new post. Xfinity Mobile Care offers protection for your mobile devices, helping you protect your investments. It provides accidental damage coverage, screen repair, back-glass repair, hardware coverage post-manufacturer's warranty, and loss/theft coverage. You can read more about the program here: https://www.xfinity.com/learn/protection-plans.
After reading about Xfinity mobile care, if you still wish to cancel, please let us know.
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