Visitor
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1 Message
xfinity mobile buyout complaint
My case number is [Edited: "Personal Information"]filed June 13. was promised my Verizon buyout prepaid visa in the amount of 221.18, which I submitted months ago. Xfinity is lying to me and I am about ready to file a formal complaint with FCC.
My previous case number which was never resolved is [Edited: "Personal Information"].
I read online that there are many many cases exactly like mine. [Edited: "Inflammatory"]
I want this resolved now.
XfinityBenny
Official Employee
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851 Messages
1 day ago
@user_87me5w We can check the status and confirm the results of the case. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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