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user_Maryland
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6 Messages

Thursday, May 7th, 2026 10:29 PM

Xfinity Membership Nascar All Star Races Tickets Code

I redeemed the Xfinity Membership offer for 2 Nascar All Star Race tickets today. And the offer shows up in my redeemed offers. But the code is blank - there is nothing for me to enter in the redemption site. Any assistance?

This was an offer for 2 tickets - not a sweepstakes .

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5 hours ago

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XfinityEmilyB

Official Employee

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2.8K Messages

1 day ago

 

user_Maryland I love to hear that you're taking advantage of our Xfinity Membership program: https://www.xfinity.com/membership to get 2 Nascar All Star Race tickets! I want to make sure you can use the tickets and enjoy the event :). Did you receive an Email with instructions to get your tickets? 

 

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user_Maryland

Visitor

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6 Messages

No. I have not been getting any emails for anything I have redeemed 

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1 day ago

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XfinityEmilyB

Official Employee

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2.8K Messages

 

user_Maryland Thank you for checking for me. Please use this link: https://www.xfinity.com/support/articles/update-account-preferences to view the primary Email address you have on file with your account. Does that match the Email inbox that you checked for the Xfinity Membership Rewards Email? 

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 day ago

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user_Maryland

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6 Messages

Yes. And I get regular Xfinity emails about service interruptions, bill, etc.

(edited)

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1 day ago

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XfinityBenny

Official Employee

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1.5K Messages

@user_Maryland Got it, and thanks. Let's see if we can get you the codes. Are you able to use a different device in order to sign in and see if the codes populate? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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1 day ago

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user_Maryland

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6 Messages

I tried on 2 different devices.

And I also tried using the copy code button & pasting it to the code spot in case the code was there & I just couldn't see it for some reason.

I was able to see & copy the Amazon Books code today. Just the race code is not showing up.

(edited)

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1 day ago

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user_Maryland

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6 Messages

7 hours ago

They re-added the offer today & this time the code showed up & I was able to "buy" the tickets 

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user_Maryland

Visitor

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6 Messages

7 hours ago

They re-added the offer today & this time the code showed up & I was able to "buy" the tickets.

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TurtleCakes92

Visitor

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2 Messages

6 hours ago

I’m also having the same issue. I was able to copy the code but when I went to the Xfinity website to get the tickets, it just kept loading

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XfinityNatalie

Official Employee

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759 Messages

Greetings, user_gyieb6! Thanks for posting on our XFINITY Community forum. I am sorry to hear you are having trouble redeeming your tickets on our website. By chance, have you tried loading the webpage through a different web browser? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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5 hours ago

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TurtleCakes92

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2 Messages

It completely disappeared from the list of benefits

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5 hours ago

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XfinityJeffB

Official Employee

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344 Messages

Have you tried clearing your browser history and then re-signing in? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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5 hours ago

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