Xfinity membership Horton Hears a who not in my account after 2 days

Has anyone encountered an issue with redeeming the latest movie and it not showing up in your account?

I have the message 

Horton hears you! Your movie will appear in your "Purchases" folder within the next 2 hours.

it is 2 days and I still do not see it. Was looking forward to watching with the kids