Visitor

 • 

1 Message

10/27/2026 5:22 PM

xfinity mastercard

After canceling my service I received an xfiinity master card.  I tried to use it today at a gas station and it would not allow it.  I am trying to go online to verify ballance and possibly transfer the ballance tomy bank account but none of the information on the letter that came with it works.  Is this card worth anymore than the palstic it is printed on?  Very frustrated at this point.

Oldest First
Selected Oldest First

Official Employee

 • 

3K Messages

4 hours ago

Hello user_hjmado thanks so much for taking the time to reach us here on our Xfinity Forums with these gift/refund card questions!  From how you're describing this, this sounds like an account refund after closing, and if not used right away, can expire.  You can use our Xfinity Refunds or Incentive Tracker to check your status and get in touch directly with our teams to help resolve this issue. 

 

forum icon

New to the Community?

Start Here