Xfinity loves to mess with your head

AintLu Thank you so much for reaching out with your questions, it sounds like you may be enrolled in our Xfinity Xpro program. Xpro customers receive a home Wi-Fi evaluation and, if found to qualify, they can receive a Xfinity Wi-Fi Extender at no additional cost. You can find more information on Xfinity's Xpro at the following link https://www.xfinity.com/learn/internet-service/xpro.nTo tell if you are enrolled in Xfinity Pro you can check your billing statement, the Xfinity app. 

 

To check your Xfinity billing statement:

 

1. Log in to your account on the Xfinity app or Xfinity.com.

2. View your Current Statement (PDF) and go to page 3 to see a detailed breakdown of your package.

3. Look for "Xfinity Pro" or "Pro Wi-Fi Extender" charges, typically listed as a subscription service