Thank you for reaching out and creating a new post. If you need a line removed because it's posing a hazard, hanging too low, or needs to be removed altogether, we can open a ticket with our local teams to get the ball rolling.
I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
XfinityVianney
Official Employee
•
2.6K Messages
4 hours ago
Thank you for reaching out and creating a new post. If you need a line removed because it's posing a hazard, hanging too low, or needs to be removed altogether, we can open a ticket with our local teams to get the ball rolling.
I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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