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Monday, November 4th, 2024 2:10 AM

Xfinity lifestyle account

I had money in my Xfinity lifestyle account when you discontinue the account my money went with it. I had a large sum of money in that account. Could you please help me locate it? It’s so serious. I don’t have to contact a lawyer.

Expert

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107.1K Messages

19 days ago

The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.7K Messages

19 days ago

 

user_r8d642 Thanks for reaching out with your account issue. I would be happy to help in any way I can.

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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