Xfinity is a scam company

The day I get to cancel my service with Xfinity will be one of the greatest of my life. On numerous occasions, when I test my internet speed, I see that I am receiving between 1-5% of the speed that I pay for (my plan is 2100 Mbps; my most recent test showed that I am receiving 27 Mbps). Fiber is not available in my area yet, but I might shed a tear of joy once it finally comes in and I can be done with this company once and for all. One of my life’s missions is to dissuade everyone I know from using Xfinity. Literally any other service provider will be better.

Xfinity - be better. This world has enough scammers as it is.

Responses

U

user_tih53m

3 Messages

11 days ago

I’m filing a complaint with the FCC, Minnesota attorney general, and the department of commerce as we speak. This company is actually ridiculous.

1

0

XfinityJoe

Official Employee

•

750 Messages

Thank you for reaching out. @user_tih53m You have come to the right place for help!

Please send us a DM with your full name and address to Xfinity Support.

To send a direct message:

Click "Sign In" if necessary

Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic replaces the "To:" line.

Type your message in the text area near the bottom of the window

Press Enter to send it

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11 days ago

0

Customer Service

user_tih53m

Xfinity is a scam company

user_tih53m

XfinityJoe

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