1 Message
Xfinity is a Customers nightmare!
Where is the 24/7 support? Why doesn’t the app actually work even tho that what you push? Why is there never an agent who is actually knowledgeable and fulfills thier duty, or at least do what they say? You can’t even cancel when you want. This is a total nightmare, I hate your service… and lack there of
XfinityJosephA
Official Employee
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1.7K Messages
2 years ago
Hello, @user_dc5288 we will always do all we can to help! If you can give us more details about what you are experiencing I promise we will do all we can to turn things around 👍
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GrannyW
Contributor
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27 Messages
2 years ago
I feel your pain. I've managed to reach a support person, in the past, but I haven't actually needed any support this year. So, maybe things have changed since I last needed support.
Good luck in getting your issue(s) resolved!
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