8 Messages
Xfinity Internet
Honestly I can’t wait till my lease is up so I can get rid of this terrible service, Xfinity yall have the worst customer service, the worst technical support team. I messaged yall and no one replied, I’m currently filling a FCC so I won’t have to keep paying. I am beyond disappointed with Xfinity
XfinityEricB
Official Employee
•
2.2K Messages
6 months ago
Hello @user_90s9o4, and thanks for reaching out about your concern. I would be happy to continue to help you in any way I can.
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0
EG
Expert
•
110.6K Messages
6 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0