Xfinity internet not working, can't get a technician out.

Question

My internet has been out, it's just blinking orange. I have tried troubleshooting everything. I've chatted with multiple agents and have been transferred 6 times. Nobody is sending out a technician. I need my internet fixed.

EG · Answer

The concern is not 'Community Center' help related................. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

XfinityBrianH · Answer

user_hyv7iy Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

Customer Service

user_hyv7iy

Xfinity internet not working, can't get a technician out.

EG

XfinityBrianH

user_hyv7iy

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