2 Messages
Xfinity internet connection
I recently bought a house and it does not have cable/broadband connection. Xfinity told me that it need a dig ticket and would take 14 business days. The Xfinity outside cable/tv box is inside my property lines.
in the interim, can I get a temporary connection? As I cannot stay outside till that time. Or somehow I can connect my modem to the Xfinity line?
thanks for your help
vk
EG
Expert
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110.1K Messages
5 months ago
Concern moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKassie
Official Employee
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1.7K Messages
5 months ago
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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