1 Message
Xfinity Interner installation
I read there's a need to have a coaxil cable to install the internet equipment. I'm moving to a place that has none.
Before I suscribe to the service, how can I get a xfinity technician to install a coaxil so I can setup the equipment once it arrives?
Will I be charged as soon as I suscribe or as soon as the service is activated through the APP?
thanks
XfinityAlyssaA
Official Employee
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1.8K Messages
2 years ago
Good evening @432fj5gj90455gjw, and thank you for reaching out to our Digital Care Team on our Community Forums, we'd be happy to help with your installation questions. Yes, we can schedule a professional installation with one of our expert technicians to install the coaxial cable. We charge a $100 installation fee for new installations.
With regards to your billing question, that would depend on if a deposit is made up front. If you'd like, we'd be happy to check to ensure your address is serviceable and help get you set up with an account and schedule the installation. Please let us know!
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