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mimigirl203
1st Topic

3 Messages

Tuesday, February 20th, 2024 2:25 AM

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XFinity Indoor Camera Reward

I just signed up for the rewards program and clicked through the first one, which was about the free home camera, without fully realizing what it was or that I was actually agreeing to accept the reward. Is there any way to reverse this? If not, will I be charged if I just never activate it?

Question

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Updated 

1 year ago

84

1

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XfinityLinda

Official Employee

 • 

1.8K Messages

1 year ago

Thanks for connecting with us about your Xfinity Rewards concerns, @mimigirl203. We are happy to assist. Have you received a shipping confirmation email that the camera has been shipped? 

3

0

mimigirl203

3 Messages

@XfinityLinda​ Hi! No it has not shipped yet.

1 year ago

0

XfinityLinda

Official Employee

 • 

1.8K Messages

@mimigirl203 Great! Let's see if we may be able to intercept it before it does. Please send us a Direct Message with your name and complete address. We look forward to your message.

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

mimigirl203

3 Messages

@XfinityLinda​ Thank you, just messaged!

1 year ago

0

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