1 Message
Xfinity in New construction home
We have recently moved into a new construction home and have been told to summit a ticket to Comcast property management. We were told we should receive a call in 5 business days . So far nothing from them on all attempts to call and contact anyone. They just give us the run around. Our neighbors next door have already had xfinity set up months ago
XfinityGabby
Official Employee
•
1.5K Messages
1 year ago
Hello, @user_yrn480. Thanks for your interest in being part of the Xfinity family! We can certainly take a look if there's an open ticket and check the status on this for you. If not, we can definitely get the ball rolling with this. Please send a DM with your full name and address.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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