2 Messages

Friday, December 1st, 2023

Closed

Xfinity Houston Internet Outage 5 Days

Xfinity WiFi has been in a prolonged outage in Houston TX area code 77007 for 5 days straight. It is impossible to work from home under these conditions, and a $5 credit for three days of the outage barely covers my costs of relying on ATT personal data plans and running around to cafés in Houston to try to accomplish work. The prolonged outages in Houston area code 77007 is costing me money, time and my peace of mind. When will this repair to your damage lines in the 3rd largest city in America be repaired? I and many others on this area code depend on reliable internet service for a paycheck. I can understand 1 or 2 days of service and repair, but 5 days? What are you doing? How are you going to further compensate? Should I just switch to AT&T since I'm already relying on them so much while Xfinity takes a WEEK? 2 WEEKS?  to sort its Houston problems? When will it be resolved?

Frustrated!

Oldest First
Selected Oldest First
No Responses!
forum icon

New to the Community?

Start Here