1 Message
Xfinity Hotspot
Hi! According to the Xfinity app, there should be a hotspot at the address where I work but there is nothing shown that I can connect to. I am able to automatically connect to other Xfinity hotspots with no problem. Any solution would be greatly appreciated. I can private message someone the address if that would help. Thank you for your time!
XfinityTy
Official Employee
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376 Messages
4 months ago
Hello @user_ci09dh! You may not be close enough to access the hotspot. There are a few different things to consider, and you can learn more via this link: https://www.xfinity.com/support/articles/about-xfinity-wifi-internet. Please let me know if you have additional questions. I'm happy to help!
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EG
Expert
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104.3K Messages
4 months ago
The concern is not "accessibility / disability" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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