M

Visitor

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1 Message

Monday, May 26th, 2025 3:29 PM

Xfinity Hotspot WIfi

I am trying to connect to the closest Xfinity Hotspot but it is not allowing me to as it says it is not recognizing my IP Address. I need assistance to connect to a Hotspot.

Official Employee

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1.9K Messages

2 days ago

Hi there, @mel_9021 I'm sorry for the trouble you are experiencing trying to connect to the Xfinity Hotspot.  Do you know if the hotspot you are connecting to is a business or residential address? Our residential customers are able to turn off their hotspots!-Richard

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