Visitor
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1 Message
Xfinity Hotspot WIfi
I am trying to connect to the closest Xfinity Hotspot but it is not allowing me to as it says it is not recognizing my IP Address. I need assistance to connect to a Hotspot.
Visitor
•
1 Message
I am trying to connect to the closest Xfinity Hotspot but it is not allowing me to as it says it is not recognizing my IP Address. I need assistance to connect to a Hotspot.
XfinityRichard
Official Employee
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1.9K Messages
2 days ago
Hi there, @mel_9021 I'm sorry for the trouble you are experiencing trying to connect to the Xfinity Hotspot. Do you know if the hotspot you are connecting to is a business or residential address? Our residential customers are able to turn off their hotspots!-Richard
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