Xfinity Home App

There are automations in the Home App that I am unable to see and/or delete.  I have followed directions provided below (by text) several times with no success. 
No help from ‘more details’

Also I have a faulty door sensor but have not been able to talk to tech support to schedule a tech appt

PLEASE HELP

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If you cannot see automations in the Xfinity Home app, follow these steps:

1. Tap **Try Again**.

2. If the issue persists, close the app and restart it.

3. Ensure your mobile device is connected to the Internet, as rules cannot be retrieved without an active connection.

4. If the problem continues, please contact Xfinity support for further assistance.

These steps should help you troubleshoot the issue with viewing automations in the app.

 For more details see: https://t.xfin.me/7C5B3F4

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