Visitor
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2 Messages
Xfinity Home App not operating correctly
I can arm and disarm, but now it just keep blinking on the keypad screen instead of confirming it is Armed or Disarmed.
Have to open the app again to see if it worked. I have uninstalled/reinstalled but did not help.
XfinityAldrik
Official Employee
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2.7K Messages
11 hours ago
Thank you for reaching out to us @user_ussaz6! I depend on my security system every day and know just how impactful this issue is. I was just using the Xfinity Home app on my end I believe I found the same issue. Just to confirm, you try to arm the system, the app is stuck on the keypad screen with the 4 dots and the red circle, if you close out of this screen there will be a red circle infinitely spinning at the top of the overview page. Upon closing the app and the reopening the app, the overview page will then show it is working on arming the system. Is this what you’re seeing on your end?
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