Visitor
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1 Message
XFINITY has no legal authority to HOLD MY OVERPAYMENT
This corrupt company, is holding my overpayment of $800. I meant to pay them $80, they say they can't refund me. What legal authority does this corrupt company have to hold my OVERPAYMENT for services not rendered. That sounds like FRAUD to me. I am going to have to cancel my services so MAYBE that way they can refund me.
They allege they created a ticket and that it takes 3 days to receive the refund and they blame my BANK. I am going to have to escalate this to my bank possibly and report them as FRAUD, how can they keep my money for services not rendered. I am a disabled veteran that needed my money to get a medical procedure done and these clowns holding my money.
Xfinity is a corrupt company, what legal authority do they have to hold my OVERPAYMENT
XfinityBenny
Official Employee
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1.1K Messages
1 hour ago
@wstxwinds Thanks for adding a post. We know refunds are important to get done immediately. It does take 3-5 business days for banks to process a refund once we provide it. They usually get it done quicker though and back to the card that was used. This is important and we can set a reminder to check in with you to be sure you got the funds back successfully. Was the refund approved today?
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