Xfinity has AWFUL customer service

For such a large corporation,  xfinity comcast has no email available for customers to utilize. They make it very difficult to get support, the customer service is do get is 9 out 10 times not helpful, will disrespect you and talk down to you, may even hang up on you, they will transfer you endlessly from department to department and always tell you that they are sorry for the inconvenience while continuing to inconvenience you. The make it incredibly difficult to cancel services so people wont follow thru with it. There is no option to cancel in the app or on their website. Your only option is to call or receive a call from the cancelation department. They will then proceed to fight you on canceling and draw out the conversation for as long as possible, again to see if you will basically fight them and follow thru on the cancelation.  In the end even with talking to over 20 different representatives,  supervisors and managers, I contacted corporate directly and they also talked in circles, made promises they could not provide and ultimately everyone who works for xfinity acts like we should be thrilled to pay this company. They will tell you $60, $70 dollars isn't alot of money but they also wont give you a credit that high. All these shenanigans and not one person could make things right for me and resolve my problem. Again I should be grateful to have paid this company $70 a month for over 5 years and I should be happy to receive less than a month's worth of service as a credit for the slow internet, the never activated mobile line and their customer service. I was offered a $10 discount on my bundle and a $60 credit to shut me up and I spent more than 13 hours navigating their customer service. I wasted my time because xfinity does not care about their customer no matter what level they may be, we are all just numbers.