Xfinity green cable box blocking driveway

Hi I need similar help To this ticket below. I have called multiple times and support opens a ticket and then closes it without any communication. The box has almost been hit by our truck multiple times since jt is in thr middle https://forums.xfinity.com/conversations/customer-service/above-ground-cable-box-that-blocks-driveway/60334b6ec5375f08cd6eed1e