XFINITY FREE MOBILE IS A SCAM

I signed up for a new internet package back in June and was coerced by the Xfinity rep to sign up for free Xfinity Mobile after I was told it was going to be COMPLETELY FREE of charge. At the end of the call, the rep told me there was going to be a $25 activation fee, to which I said, "Don't set up the line if there is going to be an activation fee". The rep assured me that they would completely waive the $25 fee for me, that they don't normally do this. Well... the fee was NOT waived, and I was charged the $25 at the beginning of my first billing month. When I called to request a refund, I was informed by Xfinity that they could not waive the activation fee and that it was mandatory. WHY ARE XFINITY REPS LYING TO THEIR CUSTOMERS?? Not only that, but I cancelled the line and was charged an additional $10 since I had now lost my promotion and had to pay for part of the month that I had cancelled. Xfinity as a company is an absolute JOKE! If I had an option of any other Wi-Fi provider, I would gladly switch, but I am stuck in their awful monopoly of the internet in my area.