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Friday, September 6th, 2024 11:12 AM

Xfinity flex

I DONT HAVE XFINITY FLEX AND I AM CHARGE FOR THE PLAN. I WANT MY REFUND AND REMOVE THE FLEX FROM MY ACCOUNT FOR FUTURE BILL ISSUE 

Official Employee

 • 

1.6K Messages

2 months ago

Hello, @user_4o0p03. I appreciate you making us aware you're being charged for Xfinity Flex when you don't have this service on your account. I would be more than happy to review your account to see what we need to do to remove this from your account.

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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