1 Message
Xfinity flex
I DONT HAVE XFINITY FLEX AND I AM CHARGE FOR THE PLAN. I WANT MY REFUND AND REMOVE THE FLEX FROM MY ACCOUNT FOR FUTURE BILL ISSUE
1 Message
I DONT HAVE XFINITY FLEX AND I AM CHARGE FOR THE PLAN. I WANT MY REFUND AND REMOVE THE FLEX FROM MY ACCOUNT FOR FUTURE BILL ISSUE
XfinityRaul
Official Employee
•
1.6K Messages
2 months ago
Hello, @user_4o0p03. I appreciate you making us aware you're being charged for Xfinity Flex when you don't have this service on your account. I would be more than happy to review your account to see what we need to do to remove this from your account.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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