Visitor
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5 Messages
XFINITY FAILING TO MOVE EQUIPMENT
NEED HELP GETTING XFINITY TO MOVE EQUIPMENT ON POLE, POWER COMPANY HAS MOVED EQUIPMENT, XFINITY HAS BEEN CALLED MAONTHS AGO, NO ACTION.
Visitor
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5 Messages
NEED HELP GETTING XFINITY TO MOVE EQUIPMENT ON POLE, POWER COMPANY HAS MOVED EQUIPMENT, XFINITY HAS BEEN CALLED MAONTHS AGO, NO ACTION.
CCMorgan
Gold Problem Solver
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3.3K Messages
4 years ago
Hi, user_8ac161. It's frustrating to hear about this hold-up when it comes to the outside pole. We would be happy to step in and see what we can do to help move things along with this. Has equipment on this pole been moved in an effort to update/upgrade or is the pole damaged? Is your service currently impacted? ~Morgan
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Again
Expert
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32K Messages
4 years ago
@user_8ac161
Please do not post using all capital letters. On the internet it is considered shouting and is rude. It is also against our Forum Guidelines and Acceptable Use Policy.
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user_8ac161
Visitor
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5 Messages
4 years ago
Are there any human beings working for Xfinity? Could one of you cyber robots please tell the ops people that I am, again, trying to get anyone, someone to come over and move the old Xfinity equipment to the new power pole in the backyard? It looks [Edited: "Language"], like some 3rd-world hack job.
This is my final attempt to get this taken care of. I will be reporting this to the state, the FCC and city public utilities commission next.
Have a super great and awesome day!
(edited)
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